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Better understand how messages are perceived by your end user with the IBM Watsons Tone Analyzer. The service breaks your communication down sentence by sentence using linguistic analysis to detect three types of tones. Emotions (including anger, fear, joy, sadness, and disgust) and social tendencies (the 5 most prominent personality traits used by psychologists like openness, conscientiousness, extroversion, agreeableness, and emotional range) while language styles include confident, analytical, and tentative.
Anyone could use the Tone Analyzer. Use the service for:
- Personal and business communications. Get feedback that boosts effectiveness of your communications and even optimize for different audiences.
- Digital Virtual Agent for customer care. If a customer speaking with an automated digital agent becomes irritated or angry, the Tone Analyzer Service can detect it so you can respond appropriately.
- Fine tune writing or speaking style. Members of the media, journalists, and bloggers can get feedback about tone to reflect a specific personality or style.
- Market research. Financial advisors can use the Tone Analyzer to examine the tone of financial reports related to the health of their investments.
JSON that provides a hierarchical representation of the analysis of the terms in the input message.